Cookie Policy
This Cookie Policy explains: (i) what cookies are; (ii) what cookies we use and why; and (iii) how you can manage your cookies on our website. Where any information we collect through cookies on our Website constitutes personal data, our Privacy Notice applies to the collection and use of that data.
Updated: 1st September 2021
1. What are cookies? Cookies are small files of letters and numbers that are stored on your computer or mobile device. They help us distinguish you from other users of our Website and to improve your user experience and our service.
2. What cookies do we use and why? We use the following cookies:
-
- Strictly necessary cookies. These cookies are strictly necessary to enable you to move about the Website or to provide certain features you have requested.
- Functionality cookies. These are used to improve the functionality of our Website, for example to remember your cookies choices.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
You can find out more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie |
Purpose |
guest-view |
Used in "Orders and Returns" widgets to store the Order ID that guest shoppers use to retrieve their order status. |
Login_redirect |
Preserves the destination page the customer was loading before being directed to log in. Used in mini cart for logged in customers if the Display Shopping Cart Sidebar configuration option is set to Yes |
mage-messages |
Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper. |
product_data_storage |
Stores configuration for product data related to Recently Viewed / Compared Products. |
recently_viewed_product |
Stores product IDs of recently viewed products for easy navigation |
recently_viewed_product_previous |
Stores product IDs of recently previously viewed products for easy navigation. |
X-Magento-Vary |
Configuration setting that improves performance when using Varnish static content caching. |
form_key |
A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). |
mage-cache-sessid |
The value of this cookie triggers the cleanup of local cache storage. |
mage-cache-storage |
Local storage of visitor-specific content that enables ecommerce functions |
mage-cache-storage-section-invalidation |
Forces local storage of specific content sections that should be invalidated. |
mage-translation-file-version |
Tracks the version of translations in local storage. Used when Translation Strategy is configured as Dictionary (Translation on Storefront side). |
mage-translation-storage |
Stores translated content when requested by the shopper. Used when Translation Strategy is configured as “Dictionary (Translation on Storefront side)”. |
user_allowed_save_cookie |
Used for Magento’s cookie restriction mode. |
PHPSESSID |
used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. |
persistent_shopping_cart |
Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper. |
private_content_version |
Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server |
section_data_ids |
Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information etc. |
store |
Tracks the specific store view / locale selected by the shopper. |
3. Third party cookies. In common with most websites, we use a number of third parties to provide services which help us to keep the website tailored to our users' needs. Some of these partners use cookies to help them deliver these services. A list of third party cookies can be found below:
Cookie |
Purpose |
2c.cId |
Identify browsers between visits to the site. |
2c.dc |
If pop-ups (feature) enabled: for storing status of various discount popups, ie. which pop-ups have been already shown and minimised etc. |
Nostojs |
To validate that Nosto is technically able to read and write cookies to the device |
Nostodev |
Web site personalisation and product recommendation engine |
nostopreview |
Web site personalisation and product recommendation engine |
nostorecotrace |
Web site personalisation and product recommendation engine |
nostoskipcache |
Web site personalisation and product recommendation engine |
_fbp |
To store and track visits across websites. |
_ga |
Google analytics to distinguish users. |
_gid |
Google analytics to distinguish users. |
ku1-sid |
This cookie is used for the payment method Klarna to function |
ku1-vid |
This cookie is used for the payment method Klarna to function |
klaviyo |
This cookie provides anonymised data to allow us to understand user behaviour and marketing performance across our website |
rmStore |
Holds configuration for conversion code and stores affiliate and search click IDs on client domain |
rmuid |
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. |
icts |
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. |
4. How you can manage your cookies. When you first access the Website, you will be given the option to accept or reject functionality, performance and third party cookies.
You can also refuse our use of all cookies, including cookies that are necessary to be remembered by specific services of our Website, simply by adjusting your browser settings. Blocking cookies in specific browsers:
-
- Enable or disable cookies Accounts Help (Google)
- Block or allow cookies (Windows – Microsoft)
- Enable and disable cookies that websites use to track your preferences (Firefox)
- Safari web settings on your iPhone, iPad, and iPod touch (Safari)
- Google Analytics Opt-Out Browser Add-On (Google)
Information regarding cookie settings on other browsers is easily accessible via a simple web search. If you are having problems however, please contact us.
For general information about cookies and how to disable them, please visit www.allaboutcookies.org.
5. Contact us about cookies. If you have any questions about our use of cookies on our Website, please contact us via our Contact Form or on +44 (0)207 3720777 Monday to Friday, 9.30am-5.30pm.